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The Health Professional Councils Authority (HPCA) is the administrative body that supports the health professional councils in NSW. We were set up in July 2010...
Councils manage complaints about the clinical care and treatment, professional behaviour or health of a registered health practitioner in NSW.
We support the health professional councils in NSW. We provide shared executive and corporate services to support the councils’ regulatory activities.
Complaints are concerns about the care, treatment or behaviour of a registered health practitioner. You can make a complaint about a registered health practitioner or registered student in NSW.
Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.
We currently assist 14 health professional councils in NSW. The councils are part of the National Registration and Accreditation Scheme. In partnership with the NSW Health Care Complaints Commission, councils manage complaints about health practitioners in NSW and students registered to undertake health practitioner training in NSW.