Welcome to the Health Professional Councils Authority
Make a complaint

How can we help?

The Health Professional Councils Authority (HPCA) is the administrative body that supports the health professional councils in NSW. We were set up in July 2010...

Councils manage complaints about the clinical care and treatment, professional behaviour or health of a registered health practitioner in NSW.

We support the health professional councils in NSW. We provide shared executive and corporate services to support the councils’ regulatory activities.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner. You can make a complaint about a registered health practitioner or registered student in NSW.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

The role of the Health Professional Councils Authority Co-regulating with the HCCC, the national Boards for each profession and AHPRA
The councils we support

We currently assist 14 health professional councils in NSW. The councils are part of the National Registration and Accreditation Scheme. In partnership with the NSW Health Care Complaints Commission, councils manage complaints about health practitioners in NSW and students registered to undertake health practitioner training in NSW.

HPCA Latest News and Updates Plus research grants,calls for members and more
Codeine survey
Pain is a significant health burden for many Australians, with up to one in five Australians living with chronic pain. A large proportion of the...
Media release The Chiropractic Council of New South Wales today announced an increase in the complaints component of the registration fee for NSW...
coloured pencils
The Councils are completing a project to apply plain English principles to our most common letters and emails to practitoners and complainants. This...
Roy Morgan publishes annual research about the most trusted professions in Australia. Nurses have topped the list since they were included in 1994...
Provides a summary for health consumers, employers about medical certificates based on Medical Council of NSW Medical Certificate Guidelines (2012)