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Statement of Responsibilities - Member

HPCA
Policy
For health practitioners

Published on 9 Oct 2026

Overview

The Health Professional Councils are statutory bodies established to protect the public under the Health Practitioner Regulation National Law (NSW).

The primary responsibility of the Councils is to protect the public by managing complaints about the health, performance and conduct of registered health professionals and students (if applicable) in NSW. Councils also monitor compliance with conditions or other orders imposed on a practitioner’s or student’s registration. Complaints are managed through co-regulatory arrangements with the Health Care Complaints Commission (HCCC).

Primary purpose of the role

Council members of a Health Professional Council (council) are responsible for actively engaging in council activities and working together as a cohesive team to deliver strategic goals and manage complaints about the health, performance, and conduct of registered practitioners and students in NSW.

Key responsibilities

The following sets out the key responsibilities of members but is not a comprehensive list of all responsibilities. Please refer to the documents in the resources section at the end for further information.

Key relationships

Internal

WhoWhy
Director HPCA
Executive Officer and the HPCA staff supporting the Council
The HPCA Business Units incl. corporate governance, finance & corporate services, information technology & communications, legal, and quality & improvement
President
Council members

External

WhoWhy
Key external stakeholders including Health Care Complaints Commission, Ministry of Health, Ahpra and the National Boards, education providers, consumer groups, and registered health practitioners

Attributes for the role

AttributeBehavioural Indicators

Displays integrity

is ethical, committed, diligent, prepared, organised, professional, principles-based and respectful, values diversity, and shows courage and independence.

Thinks critically and applies expertise

is objective and impartial, uses logical and analytical processes, distils the core of complex issues, weighs up options and actively applies relevant knowledge, skills and experience to contribute to decision-making.

Communicates effectively

is articulate, persuasive and diplomatic, is self-aware and reflects on personal impact and effectiveness, listens and responds constructively and respectfully to contributions from others.

Works collaboratively

is a team player, flexible and cooperative, creates partnerships within and between Councils, the HPCA and co-regulators.

Focuses strategically

takes a broad perspective, can see the big picture, and considers long term impacts.

References

Related resources