Statement of Responsibilities - Member
Published on 9 Oct 2026
Overview
The Health Professional Councils are statutory bodies established to protect the public under the Health Practitioner Regulation National Law (NSW).
The primary responsibility of the Councils is to protect the public by managing complaints about the health, performance and conduct of registered health professionals and students (if applicable) in NSW. Councils also monitor compliance with conditions or other orders imposed on a practitioner’s or student’s registration. Complaints are managed through co-regulatory arrangements with the Health Care Complaints Commission (HCCC).
Primary purpose of the role
Council members of a Health Professional Council (council) are responsible for actively engaging in council activities and working together as a cohesive team to deliver strategic goals and manage complaints about the health, performance, and conduct of registered practitioners and students in NSW.
Key responsibilities
The following sets out the key responsibilities of members but is not a comprehensive list of all responsibilities. Please refer to the documents in the resources section at the end for further information.
- Support the President, Deputy President and Executive Officer to deliver Council objectives and exercise regulatory functions.
- Understand the Council’s operational, strategic and regulatory focus and responsibilities. When requested, provide meaningful contributions to discussions regarding policy matters and the Council’s strategic direction, and contribute to the progression of key priorities of the Joint HPCA and Councils strategic plan.
- Attend meetings, regulatory interviews and hearings as far as possible. Adequately prepare by reading and understanding the papers provided and seeking advice or guidance prior to the meeting as required.
- Actively participate in regulatory decision making regarding complaints and monitoring of practitioners by expressing independent views, considering the views of others and ensuring decisions are in line with the Council’s legislative remit, policies and procedures.
- Participate in regulatory interviews and hearings where required, be prepared to take a lead role as required, and lead or contribute to writing reasons for decisions.
- Respond to out of session correspondence, surveys and requests for feedback promptly.
- Use the approved NSW Health email address for all email correspondence.
- Demonstrate behaviours that are in line with the code of conduct, abide by privacy and confidentiality requirements, and declare and manage conflicts of interest appropriately.
- Foster a culturally safe and diverse environment and address behaviour that does not align with culturally safe and inclusive practice.
- Participate in member orientation, induction and professional development opportunities as they arise.
- Participate in activities to assess and improve the Council’s performance.
- Contribute to developing and maintaining collaborative relationships with co-regulators, National Boards and Ministry of Health. Participate in working groups or committees with other Councils, co-regulators and National Boards on shared issues and risks, as opportunities arise.
- Understand the Council’s financial position and discharge financial governance and reporting obligations in a timely manner.
Key relationships
Internal
| Who | Why |
|---|---|
| Director HPCA |
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| Executive Officer and the HPCA staff supporting the Council |
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| The HPCA Business Units incl. corporate governance, finance & corporate services, information technology & communications, legal, and quality & improvement |
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| President |
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| Council members |
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External
| Who | Why |
|---|---|
| Key external stakeholders including Health Care Complaints Commission, Ministry of Health, Ahpra and the National Boards, education providers, consumer groups, and registered health practitioners |
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Attributes for the role
| Attribute | Behavioural Indicators |
|---|---|
Displays integrity is ethical, committed, diligent, prepared, organised, professional, principles-based and respectful, values diversity, and shows courage and independence. |
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Thinks critically and applies expertise is objective and impartial, uses logical and analytical processes, distils the core of complex issues, weighs up options and actively applies relevant knowledge, skills and experience to contribute to decision-making. |
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Communicates effectively is articulate, persuasive and diplomatic, is self-aware and reflects on personal impact and effectiveness, listens and responds constructively and respectfully to contributions from others. |
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Works collaboratively is a team player, flexible and cooperative, creates partnerships within and between Councils, the HPCA and co-regulators. |
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Focuses strategically takes a broad perspective, can see the big picture, and considers long term impacts. |
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References
This document should be read in conjunction with the following:
External documents available on the HPCA website
Legislation
Related resources
Statement of Responsibilities - Deputy President
PolicyFor health practitionersHPCAStatement of Responsibilities - President
PolicyFor health practitionersHPCA