Welcome to the Health Professional Councils Authority
Make a complaint

How can we help?

The Health Professional Councils Authority (HPCA) is the administrative body that supports the health professional councils in NSW. We were set up in July 2010...

Councils manage complaints about the clinical care and treatment, professional behaviour or health of a registered health practitioner in NSW.

We support the health professional councils in NSW. We provide shared executive and corporate services to support the councils’ regulatory activities.

Complaints are concerns about the care, treatment or behaviour of a registered health practitioner. You can make a complaint about a registered health practitioner or registered student in NSW.

Our website can provide you with more information about the assessment and management of a complaint. You can also contact us.

The role of the Health Professional Councils Authority Co-regulating with the HCCC, the national Boards for each profession and AHPRA
The councils we support

We currently assist 14 health professional councils in NSW. The councils are part of the National Registration and Accreditation Scheme. In partnership with the NSW Health Care Complaints Commission, councils manage complaints about health practitioners in NSW and students registered to undertake health practitioner training in NSW.

HPCA Latest News and Updates Plus research grants,calls for members and more
Paramedics will join the National Registration and Accreditation Scheme in late 2018. The Paramedicine Council of NSW will be established to manage...
Pharmacy proprietors and financial interest holders are reminded of the following important dates: 1 June 2018 - Due date for completed Annual...
Professor Nicholas Talley
The following NSW doctors and medical researchers were recognised in the Australia Day Honours List: Companion (AC) in the General Division Professor...
A new exemption is now in force exempting the pharmacist in charge of a pharmacy from the storage requirements of clause 73(1) and clause 76 of the...
The 2016/17 Annual Reports of the 14 NSW Health Professional Councils are now available online. The 2016/17 Annual Report is structured in three...
The Health Professional Councils regulalry publish electronic newsletters to communicate updates, relevant infromation and activities to health...
Couple in bed
Doctors who treat a patient for a chlamydia infection must record the contact details of their patient’s partner. Under patient-delivered treatment,...
Dr Annette Pantle
The Medical Council of NSW welcomes Dr Annette Pantle as its new Medical Director. Dr Annette Pantle is returning to NSW from Tasmania, where she has...
Compounded medicines
The Pharmacy Board of Australia and Medical Board of Australia have released a joint statement to remind pharmacists and medical practitioners of...
When complaints and notifications about a psychologist are made to the Psychology Council of New South Wales – either by the Australian Health...