Practitioners with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...
This section provides information for practitioners about how we manage complaints through our heath, performance or conduct pathway, depending on the issue. It also describes possible outcomes of a complaint.
People who prefer a language other than English should contact the HPCA through the Telephone Interpreter Service (TIS) on 131 450. Interpreters can be arranged by the HPCA to discuss a complaint or TIS will organise for an interpreter in your language to be on the...
Practitioner with conditions imposed on their registration can ask for the conditions to be changed or removed, or a suspension lifted following a review process. Practitioners should seek advice from their professional indemnity insurer or legal representative before...
There are many different possible outcomes of a complaint, including no action, no further action following a council process, restricting practice, suspension, cancellation, monitoring.
Section 150 of the Health Practitioner Regulation National Law (NSW) gives a health professional council the power to suspend or impose conditions on the practitioner’s registration as a temporary measure.
Following the joint assessment, the Health Care Complaints Commission (HCCC) may manage your complaint. You will be told by the HCCC who is dealing with your complaint after the joint assessment.
After we receive your complaint, it will be provided to the relevant health professional council, who will let you know in writing that they have received your complaint. The council will also inform the Health Care Complaints Commission.
