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Provides a summary for health consumers, employers about medical certificates based on Medical Council of NSW Medical Certificate Guidelines (2012)
This page covers more specific information about the procedures and possible outcomes in the management of a complaint againt a practitioner.
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
Glossary of key terms
This section contains glossary of key terms used by Health Professional Councils Authority and the councils.
Frequently asked questions FAQ
This section includes some of the frequently asked questions about access to information.
Agency Information Guide Access to information
Under the Government Information (Public Access) Act 2009 (GIPA Act), each NSW Government department and agency is required to publish an annual Agency Information Guide. The guide sets out the structure, functions and role of a council. It also explains how you can...
We are required to make certain information available and respond to requests for information. This means that information will generally be released unless there is an overriding public interest against disclosure. From 1 July 2010 the Government Information (Public...
Your privacy
The Health Professional Councils Authority and councils hold the information about complainants and practitioners, policy and planning documents, documents on internal administration, documents about appointments to various statutory positions. We are committed to...
The Health Professional Councils Authority (HPCA) is the administrative body that supports the Health Professional Councils in NSW. The Health Professional Councils Authority (HPCA) is an administrative agency of the NSW Ministry of Health. Staff employed by the HPCA...
This online form is for anyone to make a complaint about a registered health professional or student in NSW. Please read this important advice before you begin so you know what information we need in order to properly consider your complaint. Note : This online...