About Us

The Pharmacy Council of New South Wales came into existence from 1 July 2010 with the commencement of the National Registration and Accreditation Scheme.

The Pharmacy Council has the responsibility to deal with complaints about the conduct, professional performance, health and competence (fitness to practise) of any pharmacist employed in New South Wales (NSW) and any pharmacy student.

The Council is established and functions in accordance with the Health Practitioner Regulation National Law (NSW) No 86a and the Health Practitioner Regulation (New South Wales) Regulation 2010.

In NSW, the Health Care Complaints Commission continues to have an integral role in complaints management as the independent investigator and prosecutor of complaints, and will work in consultation with the Pharmacy Council on the investigation and management of all complaints www.hccc.nsw.gov.au

The Pharmacy Council is located at:

    Level 6, 477 Pitt Street
    Sydney NSW
    Telephone:  1300 197 177

The Pharmacy Council comprises 10 members, although there are currently two vacancies. The Executive Officer and support staff are employed by the HPCA, which is an administrative unit of the Health Administration Corporation.

If you have a complaint regarding a health professional outside of NSW, please contact AHPRA www.ahpra.gov.au